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Facit Data Systems

Video processing and cloud challenges facing Compliance Teams

Long exposure photograph of shoppers on escalators in a busy shopping centre.
As well as ICO regulations and deadlines, there are many video processing and cloud challenges facing compliance teams. Practical challenges to redact (hide or remove) personal data in videos before sharing information without risk of privacy breach is a key part of any Data Manager or Officer role.

To meet strict compliance standards today, compliance workers typically must retrieve video held in multiple locations, be it at multi-site offices, nationwide transport hubs, or across retail estates. Even for video that may not require redaction, secure retrieval can present issues as, for example, police rarely visit sites to retrieve video as it is a wasteful use of resources.

Organisations moving to fully in-house Compliance solutions

The impetus among Data Officers today is to keep all data within the business’s own IT environment. Outsourcing to third-party portals, email transmission, cloud processing and, certainly, postal transfer all introduce significant risks of error and data breaches.

A major London hospital recently selected a video compliance application for, among other reasons, the fact that “it sits within our own network, which ensures that the Trust’s video never leaves our own secure environment, rather than having to place our video in the Cloud, which was an issue for the Trust.” A major retailer also resolved to end outsourcing and any exchange of data outside its own IT environment as part of its risk review and best practice strategy.

Surge in DSARs and ICO deadline failures

Companies have struggled to meet strict Data Subject Access Requests (DSAR) submission deadlines since the introduction of GDPR. A recent surge in DSARs has been brought about by people’s increased data privacy awareness, as well the unsettled employment landscape during the pandemic, which places a critical burden on data privacy processes.

For Compliance teams the surge in DSARs typically translates into a 50% increase in monthly video data requests. The DSAR increase has further translated into a rise in companies failing to meet ICO deadlines. In 2021, only 39% of DSARs were completed within the 30-day deadline.

Data Officers search for solution scalability

As recently reported by Facit, organisations have been forced to increase staff numbers in their Compliance teams, which translates into a significant increase in admin costs and a dilution of profits.

Cloud solutions and online tools not always the answer

Compliance teams suggest that cloud redaction tools do not re-dact quickly, require significant manual intervention, and may not provide 100% compliant subject(s) redaction.

As well as introducing external risk factors, Cloud redaction solutions have not provided the sought-for cost-efficiency nor the data privacy assurance required.

While nobody questioned the rights of individuals to data privacy when GDPR was introduced, no one foresaw the huge rise in data requests. As the number of DSARs received by organisations is most likely to continue to increase, the quest for Data Officers is to find fast, scalable redaction solutions.

The potential downside of Cloud video redaction

When it comes to GDPR video redaction requirements, there is no room for miscalculations, skipped frames, or unsecure transmissions. Consider some of these attendant cloud risks:

  • Feature loss: The best video redaction software systems are built with AI capabilities that reduce human error and significantly increase processing times. In the Cloud, these features can be lost or degraded.

  • Bandwidth pressures: Videos take a long time to process and processing them in the Cloud takes huge amounts of bandwidth. Rendering video files in the Cloud can be very slow, and can compromise an office’s bandwidth for other activities.

  • Quality degradation: Cloud video editing software frequently use proxy files, which results in faster Cloud processing, but the output can be a lower quality video file.

  • Storage costs: When every budget is being scrutinised, it does not make economic sense to pay for processing time or storage costs for large videos.

  • Security issues: Cloud-based systems do not offer the same amount of security as in-house systems.

Facit enables operators to scale video data processing and keep costs to a minimum

The sheer volume of video data and audio data that require processing poses considerable challenges to any operators trying to implement and follow best data processing practice.

Facit’s video redaction solution allows you to redact an unlimited number of video files for a predictable low cost, when compared with the processing and storage costs associated with a Cloud solution, manual processing or redaction outsourcing.

Facit’s data masking, video redaction solution, Identity Cloak, incorporates auto-tracking and artificial intelligence to enable users to remove all but the subject(s) of interest rapidly in video footage to be shared with third parties.

GPU speeds mean that companies achieve the fastest possible redaction times, while automation means that reliable redaction processes run in the background without tying up valuable staff resources.

The Facit solution is very simple to use and guarantees fast, cost-effective compliance. Identity Cloak is becoming the ‘go-to’ technology as the number of video DSARs continues to rise. The software also has the capability to extract audio files in order to add context and clarification to data.