Gather and analyse BI data for better customer experience
Understand your customers’ needs and behaviour
Increase your operational efficiency and profitability
Intelligence-backed decisions to achieve your business goalsShape your customer experience. Enhance your business efficiency. Improve your bottom line.
Count people entering and exiting your venue, analyse their behaviour
In-depth reporting data on footfall trends
Flexible setup with no additional hardware
Live alerts for occupancy restrictions
Uncover high-traffic and low-traffic areas, optimise your venue layout
Zone-specific data on area usage
Live alerts for hard-to-see areas
Accurate data attribution across zones
Decrease wait times, improve checkout experience and prevent trolley abandonment
Wait time reporting across checkout lanes
Live alerts tied to a wait time limit
Lost sales calculation based on trolley abandonment
Track trolley usage and prevent pushouts in your stores without installing entry gates
Trolley usage trend reports
Real-time pushout alerts for security staff
Improved peak hour operations and higher customer satisfaction
Slip and Fall
Receive immediate alerts to keep staff and visitors safe during accidents and emergencies
Headset, phone or email notifications
Prevents loitering at unmanned locations
Can be used in care homes, data centres and more
Make effective decisions. Keep your business running smoothly.Our team of experts has worked on dozens of projects for locations with various camera setups and layout limitations.
We’ll help you deploy your video analytics solution without any additional hardware or disruptions to your operations
Share your requirements and have our experts develop a solution to capture necessary data
Have our team review your existing CCTV infrastructure to ensure it supports data capture and your BI goals
Rest assured that your data capture strategy will be fully implemented as we conduct trials to refine it
Deploy our fully trained AI solution and ensure smooth operations with ongoing maintenance
Solving complex business analytics challenges for innovative companies
Improve customer experience and increase customer loyalty
Track campaign performance and optimise product placement
Seamlessly deploy hybrid and unmanned stores
Smart building management
Optimise energy consumption throughout your building
Retain tenants by helping them improve their space usage
Attract prospective tenants by providing detailed historic data
Video analytics software FAQ
Video analytics, or CCTV analytics software, is the process of taking large amounts of data captured on CCTV and turning it into intelligent data. Business can use this to shape its customer experience, enhance its operations and achieve its objectives.
Facit’s video analytics solutions use AI and machine learning modelling to analyse behaviour. This BI (business intelligence) is extracted from the CCTV analytics software and compiled into dashboards and reports. Businesses can then use this to make data backed decisions, increasing operational efficiency and profitability.
There are many ways you can extract more value from installed cameras, including:
Improve health and safety monitoring in remote and high-risk environments: In 2019/20, the estimated cost of injuries and ill health from working conditions was £18.8 billion – this can be reduced through video analytics solutions – read more in our blog “Maximise CCTV data to improve health and safety”.
Intelligent loss prevention: With the rise in retail shrinkage losses, traditional methods of loss prevention are becoming less effective when used on their own. Through Smart Zone and Trolley Analytics software, this can be reduced – read more in our blog here.
Reduce loss of customers due to slow queues: Slow check-out queues directly affect customer loyalty and retailers’ profits, and by implementing technology which effectively monitors queues, you can reduce customer frustration – read more in our blog here.
Deliver better efficiencies: Our Smart Count software in a Manhattan residential apartment block tracks how many individuals are in the lobbies and public spaces of residential spaces, enabling operational teams to have full insight to adjust lighting and heating systems that meet the needs of those in the building. Find out more in our blog “Smart cities: How technology can deliver better efficiencies and improve our quality of life”.
It transforms a business’ operations. Whether its increasing efficiency, saving money or providing a better service to customers or building tenants, video analytics solutions will increase operational efficiency and profitability.
Video analytics uses AI and machine learning to detect patterns, behaviours and events. For example:
Count how many people enter a building – Smart Count
Analyse queue length and wait time – Smart Queue
Identify when a person enters a specific area – Smart Zone
Calculate how many trollies are being used in a store – Trolley Analytics
Alert an operator when someone has had an accident - Slip and Fall
The data gathered from analytics will enable businesses to generate intelligent data and business insights, to increase operational efficiency and profitability.
Minimal configuration is required and it is easily scalable across locations.
Facit uses legacy CCTV infrastructure, such as security surveillance equipment. It is a cost-effective solution and is installed remotely. Facit does not need to visit every site and will not disrupt operations. Once the software has been tested and optimised, it can be quickly deployed to multiple locations, and Facit will ensure smooth operations with ongoing maintenance.
Video analytics provides a variety of opportunities for value for money including:
Increasing sales and enhance the customer experience by understanding customers’ behaviour and adapting a facility, such as store, to suit their needs.
Increasing operational efficiency and profitability through understanding how a building is performing. Analyse floor-by-floor occupancy to reduce energy bills for tenants, redesign space based on actual occupancy to maximise its use.
Reducing theft and prevent trolley pushouts, whilst also tracking usage to understand how many trollies a store needs and managing staff duties to improve access to trollies in peak hours.
Find out more in our blog where we discuss theft reaching record levels and how retailers are turning to intelligent loss prevention technologies.
We can detect objects and persons, but we do not identify and save any personally identifiable information. Our software does not perform any feature based tracking.
Artificial intelligence (AI) analyses behaviour and machine learning evaluates large amounts data. This analysis is combined to solve problems and make recommendations.