Smart buildings video analytics data, through your existing CCTV camera network

The software detects objects and persons, but it does not identify and save any personally identifiable information. Our software does not perform any feature based tracking.

Yes, it can be installed on a virtual machine as long as the machine has access to GPU. Please contact us to find out more.

The software uses AI technology to recognise objects such as faces, bodies and licence plates.

It then automatically tracks these objects, whether still or in motion, and adds a “blur” around the subject or subjects of interest.

The original file is left unchanged for data integrity and the new redacted footage is irreversible to ensure data security is upheld.

In the transport and logistics sector, there are many forms of video footage which needs to be redacted, from sources such as mobile phones, dashcams and bodycams. Identity Cloak redacts any file which can be played in a VLC player and has a screen recorder when the file cannot be imported.

It automatically redacts and tracks people, even in fast-paced or moving environments, such as buses, warehouses, coach stations and more.

Identity Cloak requires minimum manual intervention, enabling local government staff to spend less time executing subject access requests.

Not only does the software redact faces, it also redacts objects, licence plates, sensitive areas and more, and footage from sources such as CCTV, bodycams and mobile phones.

Lastly, Identity Cloak plans are a set yearly fee and Facit offers discounts to public organisations.

Identity Cloak video redaction software supports videos in mp4 and AVI format, or you can use the screen recorder to convert if you have another file type. You'll be able to export the redacted files in AVI or mp4 formats.

Identity Cloak automatically redacts and tracks people, even in such fast-paced environments as LRCs, cafeterias, unions, corridors and more, ensuring data privacy protection of students, staff and members of the public.

It requires minimum manual intervention, enabling education establishments to operate more efficiently and spend less time executing subject access requests.

Identity Cloak can redact any file which can be played in a VLC player and has a screen recorder when the file cannot be imported. This means being able to process multiple forms of video footage from sources such as mobile phones, social media and bodycams.

Lastly, having a set yearly fee makes it easy to budget for a video redaction solution.

• Import any video format – any footage which can be played on a VLC can be imported into the software. This includes CCTV, bodycam, dashcam and mobile phone footage. Plus the built-in screen recorder enables you to convert footage, such as social media. It can also be fully integrated with the Milestone VMS

• Automatic and manual redaction – simply select an object and the software will automatically track and blur full body, face, licence plates, cars, buildings, posters etc.

• Customise redaction settings – users can customise size and transparency of the blur to suit individual situations, speed and number of keyframes used can also be adjusted

FERPA is a Federal law administered by the Student Privacy Policy Office (SPPO). It applies to any school which receives federal funding from the U.S. Department of Education, including secondary and postsecondary institutions.

• Complete footage redaction faster – meet deadlines every time: no more spending days fulfilling a request, using dedicated software means you can complete a redaction from start to finish in 30 mins

• Easy to use – no more manual redaction, simply identify the person or object you would like to redact and the software automatically redacts it for you. Minimal training required

• On premise solution – reduce your risk from outsourcing redaction and prevent data breaches, and maintain your brand integrity

• Save money and cost certainty – using a video redaction tool in-house not only speeds up the process and eliminates third party involvement, which reduces costs, it also ensures there are no variable costs for full budget transparency and forecasting

• Comply with data privacy regulations – whether it’s GDPR, FERPA or any other local privacy regulations, video redaction software ensures you comply with data security regulations by making sure only the fully redacted file, which is irreversible, is shared outside of your organisation

Within Identity Cloak you are able to change:

• The radius of the circle

• The degree of blur

• Play speed

There is a range of violations, from accidental to negligent in nature, including:

• Letters of recommendation to those outside of the educational institution

• A group email to multiple recipients without blind carbon copy (BCC)

• Explaining a student’s absence

Find out more in our blog: Examples of FERPA violations and their consequences.

No, any paid for minutes will remain in your account and rolled over to the next month until you have used them.

Below is the required hardware which will ensure optimum performance, providing you with the best experience whilst using our software:

Processor: Intel Core i7 10th gen onwards
Graphics: NVIDIA T1000/A4000/RTX3050/RTX3060/RTX3090 or similar
RAM: 16 GB
Operating system: Windows 10/11 Pro
Storage: minimum 256GB SSD

You can download the latest NVIDIA Drivers here

Violating FERPA can have serious consequences. Here are some of the potential penalties for FERPA violations:

• Loss of funding

• Legal action

• DoE action

• Accreditation loss

• Employee disciplinary action

• Injunctions

• Civil penalties

• Criminal charges

• Corrective measures

The severity of penalties varies based on factors such as the nature of the violation, the amount of harm caused, and whether the violation was intentional or unintentional. Find out more in our blog: Examples of FERPA violations and their consequences.

With an increase in incidents, such as assaults on staff and patients, police need video footage redacted, and often quickly. Operators in healthcare need to be able to respond quickly to subject access requests and incidents, whilst protecting the privacy of those in the footage.

Document Redaction allows you to redact a large area such as a picture with ease through the manual redaction feature.

To manually redact a section of a document:

• Select the document from your document list.

• Go to the section of the document you wish to redact.

• Click and drag your mouse to create a box over the section of the document you wish to redact.

• Your box will appear in a different color to the auto-redacted phrases so you can tell the different types of redaction apart.

• Click “Save” in your task bar.

Identity Cloak quickly and efficiently redacts footage of busy areas and crowded stores. Minimal training is required to start using the software, so in a busy retail environment, anyone can use it to respond to incidents and subject access requests.

With targeted redaction and full cloaking, you can ensure staff and shoppers privacy rights are intact, for example, blurring shoppers’ PINs and sensitive areas such as locker rooms.

While different types of video redaction software may have different approaches, Identity Cloak uses AI technology. It recognises faces, bodies and licence plates, automatically tracks these objects, whether still or in motion, and adds a “blur” around the subject or subjects of interest.

With Identity Cloak, you can also select specific areas to protect privacy rights of your staff and members of the public. The original file is left unchanged for data integrity and the new redacted footage is irreversible to ensure data security is upheld.

The software calculates usage based on the length of the video you have exported.

A photograph or video of a student is an education record when the photo or video is directly related to a student and maintained by an educational agency or institution

A photo or video is “directly related” if an educational institution uses the photo or video for official purposes involving the student, was intended to focus on a specific student, and if the images contain personally identifiable information.

Without these factors the photo or video is unlikely to be “directly related” to the student. For example, if the student’s image is incidental, or if a student is shown participating in school activities that are open to the public.

Examples of video forming part of an education record include: surveillance video showing fighting; classroom footage of a student experiencing a medical event; and footage of a faculty meeting in which a specific student’s grades are discussed.

Identity Cloak quickly and easily redacts crowded waiting rooms which ensures privacy for patients, staff and members of the public.

The automated and manual redaction features also ensures sensitive areas, such as names above patients’ beds, are protected.

The software not only redacts traditional CCTV footage, but also video from other sources such as bodycams and mobile phones.

File redaction is simple – you collate the information into one case file and import them into the document redaction software.

The files are scanned, and common identifiers are automatically removed such as names, phone numbers, email addresses, credit card numbers, SSNs or National Insurance numbers.

The operator then uses the document redaction software to add common, case specific identifiers, and then if required, manually redact further personal data.

The operator then simply selects “export” – and the documents are redacted.

While different types of video redaction software may have different approaches, Identity Cloak uses AI technology. It recognises faces, bodies and licence plates, automatically tracks these objects, whether still or in motion, and adds a “blur” around the subject or subjects of interest.

With Identity Cloak, you can also select specific areas to protect privacy rights of your staff and members of the public. The original file is left unchanged for data integrity and the new redacted footage is irreversible to ensure data security is upheld.

As the file is imported into the software, the original files remains unchanged. The exported file is irreversible to ensure compliance with data protection laws.

• Processor: Intel Core i9

• GPU: NVIDIA RTX A4000​

• RAM​: 16 GB​

• Storage: 255 GB SSD​

• OS: Windows 10 Pro or latest​

• Channels​: Run up to 16 LIVE streams​

The Family Educational Rights and Privacy Act (FERPA) is a federal law that provides parents with:

• The right to have access to their children’s education records

• The right to seek to have the records amended

• The right to have some control over the disclosure of personally identifiable information from the education records

When a student turns 18 years old, or enters a postsecondary institution at any age, the rights under FERPA transfer from the parents to the student (“eligible student”).

Directory information is data contained in a student’s education records that would not generally be considered harmful or an invasion of privacy if disclosed, such as name, grade level, attendance etc.

"Directory information" can be disclosed to third parties without consent if it has given public notice of what data is classed as "directory information". If parents, guardians or eligible student's do not want some or all of the data types designated as “directory information”, they can request it in writing.

We keep the data that is transferred between your device and our severs to a minimum and do not transfer any personal or video data.

A handshake is made between your device and our sever and the following data is transferred between your device and our sever:

• License Key

• Device Name

• User Experience data

We do not transfer or access the following data:

• Cookies

• Personal data

• Video data

• Your videos

Identity Cloak video redaction software supports videos in mp4 and AVI format, or you can use the screen recorder to convert if you have another file type. You'll be able to export the redacted files in AVI or mp4 formats.

With increasing police issues, such as theft and aggression towards staff, police need video footage redacted, and often quickly. Having access to a video redaction tool enables operators to respond quickly to subject access requests and incidents.

For accurate results, use the matrix below:

• Camera height 2.6m to 3m -> zone coverage area 5m x 5m

• Camera height 3m to 5m -> zone coverage area 7m x 7m

• Camera height 5m to 8m -> zone coverage area 10m x 10m

Facit’s Document Redaction Privacy Software does not include any metadata when you export your redacted files. This means that no one can reverse your redacted documents. 

According to the US Department of Education, “education records” are records that are directly related to a student, and that are maintained by an educational agency or institution or a party acting for or on behalf of the agency or institution.

This includes:

• Date and place of birth, parent(s) and/or guardian addresses

• Grades, transcripts, class lists, student course schedules

• Health records the school has created or collected (at the K-12 level)

• Student financial information (at the postsecondary level)

• Student discipline files

• Personal information such as a student's identification code, social security number, picture etc

This is in any format, such as written, print, video, audio, email and more.

If you are unsure, please get in touch so we can guide you to the best plan for you.

Facit’s Document Redaction solution can automatically redact:

• Names

• Phone numbers

• National Insurance or Social Security Numbers

• Email addresses

• Addresses

• URLs

FERPA was adopted in response to “the growing evidence of the abuse of student records across the nation.”

Senator Buckley and Senator Claiborne Pell explained that the intent of FERPA was to answer the need for parents to have access to information contained in student education records in order to protect their children’s interests.

Education establishments are seeing an increase in data requests. With increased exposure through social media, there is more video data which requires redacting.

Often data requests concern sensitive areas around school grounds and campuses such as research labs. With a video redaction solution, you can ensure sensitive areas are protected.

Document Redaction will work across the following document types and more:

• PDF

• DOC

• DOCX

• XLS

• XLSX

• CSV

• TXT

• Emails

• Email attachments

• JPEG

• PNG

• PPT

• PPTX

• ODP

• SVG

Document redaction is the process of removing, or concealing, confidential or sensitive information from a file. Often, this is for internal investigations or a subject access requests.

Examples of information which may need to be redacted include names, phone numbers, email addresses, national insurance numbers etc – anything which is classified as personal information.

Identity Cloak is the name of Facit’s AI-powered video redaction software. Identity Cloak automatically blurs faces, licence plates and objects, and works on-premise to prevent data breaches.

When completing a DSAR, you may find that you have hundreds, if not thousands, of documents to go through.

In these situations it is easy to upload some documents that are not required. Our software will allow you to exclude a select page from a document or a document as a whole.

To exclude a page:

• Select the relevant document from your document list

• In the document view panel go to the relevant page of the document

• Click the “Exclude current page” button at the top left-hand side of the action buttons

• On the left-hand side, towards the bottom of the window you will see a comments box. This will allow you to include notes as to why you excluded the page.

To exclude a document:

• Select the relevant document from your document list

• In the document view panel go to the relevant page of the document

• Click the “Exclude selected document” button at the top left-hand side of the action buttons

• On the left-hand side, towards the bottom of the window you will see a comments box. This will allow you to include notes as to why you excluded the document.

Facit keeps the data that is transferred between your device and our severs to a minimum, and do not transfer any personal or video data.

We do not transfer any videos to our servers. Identity Cloak is installed on to your device within your secure network. 

A handshake is made between your device and our server, and the following data is transferred between your device and our sever:

• License key

• Device name

• User experience data

We do not transfer or access the following data:

• Cookies

• Personal data

• Video data

• Your videos

When you upgrade your device or have a change in staff, you may want to move your license key from one device to another. To do this, you will need to contact your Customer Success Manager.

Your monthly spend will be capped to provide you with peace of mind that if you have an increase in requests, your costs will not escalate. You can then continue to export videos at no extra charge all month long.

Identity Cloak redacts footage of crowded areas with minimal manual editing.

It works with any file which can be played in a VLC player and has a screen recorder when the file cannot be imported. This means your staff will be able redact footage from multiple sources, such as mobile phones, dashcams and bodycams.

Minimal training is required to run Identity Cloak, meaning it doesn’t need to be a CCTV operative. Anyone can use the software to redact footage of busy environments.

To add additional minutes, please get in touch with us.

The best way is to use document redaction software. Not only does it save time, it also guarantees that a document cannot be unredacted as there are no layers or metadata which can be reversed to expose private data.

While different types of video redaction software may have different approaches, Identity Cloak uses AI technology. It recognises faces, bodies and licence plates, automatically tracks these objects, whether still or in motion, and adds a “blur” around the subject or subjects of interest.

With Identity Cloak, you can also select specific areas to protect privacy rights of your staff and shoppers. The original file is left unchanged for data integrity and the new redacted footage is irreversible to ensure data security is upheld.

Venues and museums are seeing an increase in police incidents and data requests. With increased exposure through social media, there is more video data which requires redacting.

With strict data protection rules, operators must ensure they redact those not required for the request and ensure the publics’ privacy rights are intact.

• Provide data to a parent or student within 45 days

• Amend records as requested, or hold hearings

• Remind parents and students annually of their FERPA rights

• Do not share students’ education records without written consent, unless the request is a recognised exception

Any unused free minutes will be rolled over to the next month.

While different types of video redaction software may have different approaches, Identity Cloak uses AI technology. It recognises faces, bodies and licence plates, automatically tracks these objects, whether still or in motion, and adds a “blur” around the subject or subjects of interest.

With Identity Cloak, you can also select specific areas to protect privacy rights of your staff, patients and members of the public. The original file is left unchanged for data integrity and the new redacted footage is irreversible to ensure data security is upheld.

FERPA was signed into law by President Ford in 1974, when it was commonly known as the Buckley Amendment after its principal sponsor Senator James Buckley.

While different types of video redaction software may have different approaches, Identity Cloak uses AI technology. It recognises faces, bodies and licence plates, automatically tracks these objects, whether still or in motion, and adds a “blur” around the subject or subjects of interest.

With Identity Cloak, you can also select specific areas to protect privacy rights of your staff, students and members of the public. The original file is left unchanged for data integrity and the new redacted footage is irreversible to ensure data security is upheld.

For support related to using the Identity Cloak Milestone plug-in, from installation to updating the plug-in, visit our help centre.

Identity Cloak enables faster redaction, even if you need to redact fast-moving people, low-quality files or footage recorded in crowded spaces. The automated video redaction means it is quicker than traditional redaction methods to blur crowded scenes - saving you time and resources.

Depending on your company’s firewalls, you may find that you are blocked from using Document Redaction. To gain access you need to ask your IT/ Digital Services team to provide us access.

All they need to do is to allow us through your firewall using port 443 and this link - https://idcloakappserver.facitdatasystems.com.

When using manual techniques, human error means some sensitive information can be missed and is not redacted, increasing the risk of data being exposed and non-compliance with data compliance laws.

More and more people are becoming aware of their rights to request personal data. By already having a compliance process in place with video redaction software, you will ensure you are able to meet request deadline and avoid fines and reputational damage.

With more and more incidents, such as assaults on staff and the public, subject access request volume continues to increase. Video redaction software enables operators to respond quickly to requests and incidents, as police require video footage to be redacted.

You may find that you are blocked from using Identity Cloak. You'll need to ask your IT/ Digital Services team to provide us access.

All they need to do is to allow bi-directional communication through your firewall using port 443 and this link - https://idcloakappserver.facitdatasystems.com

Absolutely! You can find Identity Cloak Milestone plug-in help articles available in our Help Centre, from installation to updating the plug-in.

You can find Identity Cloak Milestone plug-in help articles available in our Help Centre, from installation to updating the plug-in.

Identity Cloak has been tested on the following XProtect Corporate versions:

2025 R1(25.1b)
2024 R2 (24.2c), R1 (24.1a)
2023 R3 (23.3a), R2 (23.2a), R1 (23.1a)

Yes. In addition to automated tracking and blurring and flexible pixelation settings, the standalone version, Identity Cloak, currently supports the following features:

•  audio redaction

•  video trim and ability to remove sections of a video

•  custom square and elliptical blur tools for flexible pixelation

•  layered blurring for static objects like signage, keeping POI visible if they walk through a blurred area

We plan to add these features to out plug-ins in the future.

Read more about Identity Cloak here.

Facit continuously improves both the desktop and the plug-in Identity Cloak versions.

For the Milestone plug-ins, our focus is currently on optimizing user experience and adding video trim, audio editing, and enhanced custom blur features.

If you have questions about upcoming Milestone plug-in updates, reach out to our sales team.

It takes just 10 minutes to roll out the plug-ins. You can review our playback and live installation guides.
Or reach out to our team, and we'll walk you through the process.

Facit Identity Cloak plug-ins are compatible with all video streams in Milestone:

•  body-worn

•  PTZ

•  360°

•  fixed dome cameras.

Facit continuously improves both the desktop and the plug-in Identity Cloak versions.

For the Milestone plug-ins, our focus is currently on optimizing user experience and adding video trim, audio editing, and enhanced custom blur features.

If you have questions about upcoming Milestone plug-in updates, reach out to our sales team.

Yes. In addition to automated tracking and blurring and flexible pixelation settings, the standalone version, Identity Cloak, currently supports the following features:

•  audio redaction

•  video trim and ability to remove sections of a video

•  custom square and elliptical blur tools for flexible pixelation

•  layered blurring for static objects like signage, keeping POI visible if they walk through a blurred area

We plan to add these features to out plug-ins in the future.

Read more about Identity Cloak here.

Absolutely! You can find Identity Cloak Milestone plug-in help articles available in our Help Centre, from installation to updating the plug-in.

It takes just 10 minutes to roll out the plug-ins. You can review our playback and live installation guides.

Or reach out to our team, and we'll walk you through the process.

Facit Identity Cloak plug-ins are compatible with all video streams in Milestone:

•  body-worn

•  PTZ

•  360°

•  fixed dome cameras.

Facit continuously improves both the desktop and the plug-in Identity Cloak versions. 
For the Milestone plug-ins, our focus is currently on optimizing user experience and adding video trim, audio editing, and enhanced custom blur features.
If you have questions about upcoming Milestone plug-in updates, reach out to our sales team.

Yes. In addition to automated tracking and blurring and flexible pixelation settings, the standalone version, Identity Cloak, currently supports the following features:

• audio redaction

• video trim and ability to remove sections of a video

• custom square and elliptical blur tools for flexible pixelation

• layered blurring for static objects like signage, keeping POI visible if they walk through a blurred area

We plan to add these features to out plug-ins in the future.
Read more about Identity Cloak here.

• Processor​: Intel Core i7 10th Gen onwards​

• GPU​: NVIDIA T1000/A4000/RTX3050/RTX3060/RTX3090 or similar

• RAM: 16 GB​

• Storage​: minimum 256 GB SSD​

• OS: Windows 10 Pro or latest​