Overview
Since 2024, Facit has partnered with Mitie, one of the UK and Ireland’s leading security providers, to strengthen their managed service offering. With two distinct arms of their business - traditional security services and Mitie Tech, their Ireland-based managed service operation. Mitie supports some of the country’s most high-profile organisations, from Retail Banking and Central Governance.
As their customers looked for faster, more secure ways to manage sensitive video data, Mitie turned to Facit’s on-premises video redaction software. Together, we’ve enabled compliant, efficient, and scalable solutions that meet the needs of complex, high-security environments.
The Challenge
Mitie’s clients operate in highly regulated sectors where data protection, compliance, and security are non-negotiable. These organisations needed:
On-premises redaction capabilities to ensure no video data left their secure environments.
GDPR alignment and the option to deploy in air-gapped settings for maximum confidence.
Faster turnaround times, as outsourcing video redaction to third parties had become slow and inefficient.
Scalable managed service options, so their SOCs could deliver consistent results across multiple end-customers.
To continue delivering trusted managed services while expanding their offering, Mitie required a solution that was secure, practical, and easy for their staff to operate on behalf of clients.
